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Terms

These terms govern every quotation, order and delivery we make. Please read them before you place an order — a few of them decide who carries which risk.

Version 1.0, 22 September 2026 · Issued in German with English, French, Spanish and Dutch translations. Where the versions differ, the German text applies.

§ 1Scope and contracting parties

  1. (1)These terms govern every quotation, order and delivery made by Recto Verso UG (haftungsbeschränkt), Brahmsstraße 4, 60318 Frankfurt am Main, Germany ("we", "us"), trading as Record Pressing, to its customer ("you").
  2. (2)They apply to the exclusion of any terms you put forward. Your own purchase conditions do not become part of the contract, even where we perform without objecting to them. A deviation binds us only if we have confirmed it in writing.
  3. (3)Where you are acting as a consumer within the meaning of § 13 BGB, the provisions of these terms that may not lawfully be applied to consumers do not apply, and your statutory rights remain untouched.

§ 2Quotations and formation of contract

  1. (1)Our quotations are non-binding until accepted. A quotation remains open for 14 days from its date unless it states otherwise.
  2. (2)A contract comes into being when we confirm your order in writing, or when we begin production, whichever happens first. Text form — email — is sufficient.
  3. (3)Descriptions, sample records, colour references and mock-ups indicate the intended result. They are not a warranted specification, and the natural variation described in the production tolerance clause applies to all of them.
  4. (4)You are responsible for the accuracy and completeness of what you order. Specifications you give us — quantity, format, weight, colour, packaging — are taken as correct.

§ 3Prices

  1. (1)Prices are quoted in euro, net of value added tax, and ex works. VAT is shown separately at the applicable rate.
  2. (2)Carriage, packaging beyond the standard specified in the quotation, transport insurance, customs duties and import charges are not included and are invoiced separately or borne by you.
  3. (3)Royalties and collecting society fees, including mechanical rights, are not included in our prices and remain your responsibility.
  4. (4)Prices shown on our website are indicative and do not constitute an offer. The price in your written quotation is the one that applies.

§ 4Payment

  1. (1)The full order price is payable in advance. Production begins once cleared funds have been received.
  2. (2)Where we have agreed instalments in writing for a particular order, those terms apply for that order only and do not vary these conditions generally.
  3. (3)You may set off only against claims that are undisputed or have been established by a final court decision, and may exercise a right of retention only in respect of claims arising from the same contract.
  4. (4)If payment is delayed, we are entitled to statutory default interest and to suspend production. Where the delay is substantial we may withdraw from the contract after setting a reasonable further period.

§ 5Your materials, and approvals

  1. (1)You supply audio and artwork at your own cost, in the formats and to the specifications we publish. Files must be readable, free of malicious software, and technically suitable for manufacture.
  2. (2)Never send us your only copy. You are responsible for retaining your own masters and artwork, and for insuring any physical material you send us. We do not accept liability for loss of or damage to material you supply.
  3. (3)Where files are unusable, incomplete or require correction, we will tell you. Work we undertake to correct them is chargeable, and the production period does not begin until usable files are in our hands.
  4. (4)Test pressings are included in every package. If you approve a test pressing, or do not respond within 10 working days of our dispatching it, it counts as approved and the run proceeds.
  5. (5)You may waive test pressings in writing. If you do, the run is manufactured directly from your files, and defects that a test pressing would have revealed cannot afterwards be claimed.
  6. (6)Print proofs and artwork approvals work the same way: approval, or silence for 10 working days, releases the file to print.

§ 6Production tolerance and natural variation

  1. (1)Pressing is a physical process and records are rejected at quality control. For runs of up to 1,000 copies we may deliver up to 10 per cent more or fewer than the quantity ordered; for larger runs, the deviation is limited to a few dozen copies. For CDs, the deviation is up to 5 per cent.
  2. (2)You are invoiced for what you actually receive: additional copies at the agreed unit price, a shortfall credited or refunded at the same rate. A deviation within this range is not a defect and does not entitle you to reject the delivery.
  3. (3)Where a minimum quantity is genuinely essential — a numbered edition, a subscription — tell us before production and we will agree a floor in writing.
  4. (4)Colour, splatter, marbling, liquid fills and similar effects vary from copy to copy by their nature. Variation between copies, and between a copy and any sample or mock-up, is a characteristic of the process and not a defect.
  5. (5)Print colour is subject to the tolerances normal in the trade. A screen is not a print, and we do not warrant an exact match to a reference you view on one.

§ 7Production time

  1. (1)Delivery dates we give are careful estimates, not guarantees, unless we have expressly agreed a fixed date in writing and described it as binding.
  2. (2)The production period begins when all of the following are in place: cleared payment, complete and approved files, resolved technical questions, and confirmation that rights are cleared. It does not begin at the date of order.
  3. (3)Our normal schedule is approximately six to eight weeks from that point. Elaborate finishes, filled records and peak periods take longer, and we say so in the quotation.
  4. (4)Where a delay is caused by information, files or approvals outstanding on your side, the production period extends accordingly.
  5. (5)We may deliver in parts where that is reasonable for you.

§ 8Delivery, passing of risk, collection

  1. (1)Delivery is ex works. Risk passes to you when we hand the consignment to the carrier, or when we notify you that it is ready for collection.
  2. (2)Transport insurance is available on request and at your cost. Without it, the risk in transit is yours, and a carrier’s own liability is normally far below what a pressing run is worth.
  3. (3)If you do not take delivery at the agreed time, we may store the goods at your cost and risk. Risk of accidental loss passes to you at the point your acceptance falls due.
  4. (4)Transport packaging is disposed of by you at your cost in accordance with applicable packaging law. Pallets remain our property and are to be returned.

§ 9Cancellation and changes

  1. (1)Orders are placed for goods manufactured to your specification. Once we have confirmed an order, it cannot be cancelled and the full order price remains payable.
  2. (2)You remain free to demonstrate that we incurred no loss, or a materially lower loss, as a result of the cancellation. To that extent, the amount due reduces accordingly.
  3. (3)Changes requested after order confirmation are accepted only where production allows. Costs already incurred are not credited, and the production period restarts from the date the changed specification is approved.
  4. (4)Because the goods are made to your specification, a consumer’s right of withdrawal does not apply (§ 312g(2) no. 1 BGB).

§ 10Retention of title

  1. (1)Goods remain our property until all claims arising from the business relationship have been settled in full.
  2. (2)You may resell goods subject to retention of title in the ordinary course of business. You assign to us now the receivables arising from such resale, up to the amount of our invoice. You remain authorised to collect them unless you are in default or insolvency proceedings are opened.
  3. (3)You must notify us without delay of any seizure or third-party claim affecting goods that remain our property.
  4. (4)Where the realisable value of our security exceeds our claims by more than 10 per cent, we release security of our choosing on request.

§ 11Rights, licences and indemnity

  1. (1)You warrant that you hold all rights required to have the recordings, compositions, artwork, photographs, names and likenesses reproduced, and that doing so infringes no third-party right.
  2. (2)Mechanical reproduction rights must be cleared with the competent collecting society before production begins. We may ask you to evidence this at any time and may suspend production until you do.
  3. (3)All royalties, licence fees and artist, producer and studio payments are yours to settle.
  4. (4)You indemnify us against all third-party claims, and the reasonable costs of defending them, arising from a breach of this clause.

§ 12Unlawful content

  1. (1)We do not manufacture material that is unlawful, that incites hatred or violence, or that glorifies or trivialises the crimes of the National Socialist regime.
  2. (2)Where we become aware that an order falls within paragraph (1), we may withdraw from the contract with immediate effect. The order price remains due and any costs we incur are yours.
  3. (3)You indemnify us against any claim, penalty or seizure arising from content you supplied.

§ 13Defects

  1. (1)Examine the delivery on arrival. Where you are a merchant, obvious defects must be notified in writing without delay and in any event within 7 working days of delivery; hidden defects without delay after discovery. Otherwise the goods count as approved (§ 377 HGB).
  2. (2)Notify defects with the detail we need to act: which side, which point in the running time, how many copies, and what you hear or see. A short recording of the passage helps considerably.
  3. (3)Where a defect is established, we will at our option rework the goods or manufacture a replacement. If that fails or is unreasonably delayed, you may reduce the price or withdraw from the contract.
  4. (4)Claims for defects expire 12 months after delivery where you are a business. Statutory limitation periods apply to consumers, and to claims based on intent, gross negligence or injury to life, body or health.
  5. (5)The variations described in the production tolerance clause are not defects.

§ 14Liability

  1. (1)We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act, and where we have given a guarantee.
  2. (2)For ordinary negligence we are liable only where we breach an obligation that is essential to the purpose of the contract and on which you may reasonably rely. In that case our liability is limited to the foreseeable damage typical of this kind of contract.
  3. (3)Any further liability is excluded. In particular we are not liable for lost profit, lost business, loss of goodwill, or for the consequences of a release date being missed.
  4. (4)The limitations in this clause apply equally to the personal liability of our employees, agents and subcontractors.

§ 15Metalwork, tooling and stored materials

  1. (1)Lacquers, stampers, mothers and other production tooling remain our property or that of the manufacturing plant, including where their cost is itemised in your quotation. What you buy is the records, not the tools that made them.
  2. (2)We store metalwork for 12 months after final delivery, so that a repress does not have to start again. After that we may dispose of it without further notice.
  3. (3)Surplus printed matter is stored free of charge for three months. Tell us within that period whether to ship it, store it at your cost, or destroy it; absent instructions we may destroy it.
  4. (4)Where you wish tooling to be preserved beyond paragraph (2), we will quote for it.

§ 16Subcontracting

  1. (1)We may have any part of an order performed by subcontractors. Cutting, electroplating, pressing, printing and finishing are specialist operations and are routinely carried out by specialist partners.
  2. (2)This does not affect our responsibility to you. We remain your sole contractual counterparty and answer for our subcontractors as for ourselves.

§ 17Force majeure

  1. (1)Where events outside our reasonable control prevent or delay performance — among them industrial action, energy or raw material shortages, transport failure, epidemic, war, and official measures — delivery periods extend by the duration of the disruption. We will tell you promptly.
  2. (2)Where such an event lasts longer than three months, either party may withdraw from the affected part of the contract. Payments made for work not performed are refunded; work already performed is invoiced.

§ 18Confidentiality and data protection

  1. (1)We treat unreleased recordings, artwork and release dates as confidential and disclose them only to the partners involved in manufacturing your order.
  2. (2)We do not name you as a customer, or show your release as an example of our work, without your agreement.
  3. (3)Personal data is processed as described in our data policy.

§ 19Final provisions

  1. (1)German law applies. The United Nations Convention on Contracts for the International Sale of Goods is excluded.
  2. (2)Where you are a merchant, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from the contractual relationship is Frankfurt am Main.
  3. (3)Amendments and additions require text form. This applies also to any waiver of the text form requirement.
  4. (4)Should any provision be or become invalid, the validity of the remaining provisions is unaffected.
  5. (5)These terms are issued in German and in English, Spanish, French and Dutch translation. In the event of a discrepancy, the German version prevails.

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